Date posted: October 10, 2023
Last updated: October 10, 2023

This privacy policy describes the policies of:

Les Entreprises Lachance
663 Charlemagne Street, Sherbrooke, Quebec J1N 0S9 CANADA
email: julie.meunier@lachance.qc.ca
phone: 819-820-1545 ext. 229

regarding the collection, use, and disclosure of information we collect when you use our website (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of information about you in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without notice, and we will post the revised policy on the Service. The revised policy will be effective 180 days after the revised policy is posted on the Service, and your use of the Service constitutes acceptance of the revised Privacy Policy. We therefore recommend that you check this page regularly.

The Information We Collect

We will collect and process the following personal information about you:

• Name
• Email

How We Use Your Information

We will use the information we collect about you for the following purposes:

1. Marketing/Promotional
2. Collecting customer feedback
3. Support
4. Processing customer orders
5. Site protection
6. Administrative Information
7. Targeted advertising
8. Resolving Disputes

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and, in that case, solely for the purposes for which you have given your consent, unless required by law to do otherwise.

Retention of Your Information

We will retain your personal information for 90 days to 2 years after users have terminated their accounts or for as long as we need it to achieve the purposes for which it was collected, as outlined in this Privacy Policy. We may need to retain certain information for longer periods, for example, for record-keeping or reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, which does not allow us to identify you (directly or indirectly), may be stored indefinitely.

How We Share Your Information

We will not share your personal information with third parties without your consent, except in the limited cases described below:

1. Advertising Services
2. Marketing agencies
3. Analytics

We require these third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it for longer than necessary to achieve those purposes.

We may also disclose your personal information in the following cases: (1) to comply with applicable laws, regulations, court orders, or other legal proceedings; (2) to enforce the agreements you have entered into with us, including this Privacy Policy; or (3) to respond to complaints that your use of the Service violates the rights of a third party. If the Service or our company is merged with or acquired by another company, your information will be among the assets transferred to the new owner.

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and, in such cases, solely for the purposes for which you have given your consent, unless required by law to do otherwise.

Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal data, or to receive a copy of your personal data; to restrict or object to the active processing of your data; ask us to share your personal data with another entity, withdraw any consent you have given us to process your data, file a complaint with a regulatory authority, and exercise any other relevant rights under applicable law. To exercise these rights, you may write to us at julie.meunier@lachance.qc.ca. We will respond to your request in accordance with applicable law.

Please note that if you do not authorize us to collect or process the required personal information, or if you withdraw your consent to the processing of such information for the required purposes, you may not be able to access or use the services for which your information was requested.

About Cookies

To learn more about how we use these technologies and the choices available to you regarding these tracking technologies, please visit our website.

Security

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and therefore we cannot assure or guarantee the security of the information you transmit to us, and you do so at your own risk.

Third-Party Links and Use of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of third parties, including third parties operating a website or service accessible via a link on the Service. We strongly encourage you to review the privacy policy of every site you visit. We have no control over the content, privacy policies, or practices of third-party sites or services and assume no responsibility in this regard.

Complaints Officer/Data Protection Officer

If you have any questions or concerns regarding the processing of your personal information on our site, you may send an email to our complaints officer. We will address your concerns in accordance with applicable law.

Julier Meunier
663 Charlemagne Street, Sherbrooke, Quebec J1N 0S9 CANADA
email: julie.meunier@lachance.qc.ca
phone: 819-820-1545 ext. 229